Please call BioScreen at (310) 214-0043 and ask for the department manager or supervisor. Each report has a unique project number at the top left corner of the report. We can then pull this report from the file and discuss any issues you may have.
Hard copies of the reports are sent via US mail or if the client wishes to online using the Biosecure system. Please indicate on the sample submission form if you require a fax of the results.
BioScreen can provide copies of archived report(s) when requested by the original client. A fee will be charged for the retrieval and copying of old reports. Additional charges may apply depending on the quantity of records requested. Please note that reports over 7 years old are destroyed and will not be available.
The final signed report on company letter head will detail the client information, sample description and identification, tests performed and results of such tests. It will also indicate the sample accession (tracking) number, project number and laboratory notebook reference number.